SUS 7000 Module 3 Written Assignment: Engaging Clients, Workers and Neighbors in the Printer's Program Example

Reviewed by Edgar Pennington, MBA Thomas Edison State University Updated October 2026

This SUS 7000 Module 3 sample answers a written assignment on engaging stakeholders and inspiring innovation in Designing a Business Case for Sustainability, from TESU's Master of Business Administration. SUS-7000 asks in this module how organizations engage the people a sustainability effort depends on and how they create conditions for innovation, ideas Senge and colleagues develop through collaboration across boundaries. Here those ideas are applied to the three-year program at the composite Elizabeth printer. It maps stakeholders inside and outside the company, chooses an engagement approach for each, forms a packaging innovation team with the grocery client and a paper mill, and sets up a press crew challenge to cut spoilage.

CourseSUS-7000 Designing a Business Case for Sustainability
ModuleModule 3
Paper typeModule 3 written assignment: engaging stakeholders and inspiring innovation
LengthAbout 566 words, 5 pages
FormatAPA 7 student paper
SchoolThomas Edison State University
ProgramMaster of Business Administration
UpdatedOctober 2026

Free sample paper for SUS 7000 Module 3

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Who Has to Say Yes: Engaging Stakeholders and Building Innovation Into a Printer's Program

Student Name

Master of Business Administration, Thomas Edison State University

SUS-7000: Designing a Business Case for Sustainability

Mentor Name

Month Day, Year

What this page is doingThe title stresses that the program succeeds only with the active support of many stakeholders, inside and outside the company.
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Who Has to Say Yes: Engaging Stakeholders and Building Innovation Into a Printer's Program

Stakeholders in the Program

Freeman (1984) treated as stakeholders every group with a hand in, or a stake in, what an organization sets out to achieve. A sustainability program touches many of them, and each can help or block it.

StakeholderInterestInfluence on the programEngagement approach
Press operators and the unionJob security, safety, workloadHigh: spoilage depends on their practicesInvolve in design; share savings
SupervisorsMeeting schedulesHighTrain; include in measures
Retail clientsSupplier emissions, recyclable packagingVery highJoint goals; quarterly reporting
Paper mill and ink suppliersVolume, product developmentMediumCollaborate on recyclable materials
Elizabeth residents near the plantAir quality, truck trafficMediumOpen house; report solvent reductions
Owners and lendersReturn on investmentVery highBusiness case with payback figures

Engagement Choices

Different stakeholders need different kinds of engagement. For owners and lenders, timely information and a sound financial case are enough to keep their support. For press operators, involvement is essential: they control make-ready, ink density and waste on every job. The union contract requires consultation on new work practices, and the program will be stronger for it, partly because operators know where waste hides better than any manager does. Clients need partnership: joint goals and honest reporting, including where we fall short.

Collaboration Across Boundaries

Senge et al. (2010) argue that sustainability problems are too large for any one organization and require collaboration across boundaries, among companies, suppliers, customers and communities, built on shared understanding of the system. Our largest opportunity, recyclable paper trays for the grocery chain, cannot be solved by us alone: the mill must supply suitable board, a coating supplier must provide a water-based barrier, and the grocery chain must define what its recycling partners can accept.

I propose a joint innovation team with members from the grocery chain's packaging group, the mill's product development team, our coating supplier and our prepress and production staff, meeting monthly for six months to develop and test a tray. Each organization contributes people and test materials; the grocery chain commits to a trial order if the tray passes.

What this page is doingShowing that the key innovation requires three companies working together applies the course's idea of collaboration across boundaries to a concrete product.
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Inspiring Innovation From Within

Innovation also comes from the floor. Hart (1995) argued that firms can build competitive advantage from capabilities in pollution prevention and product stewardship that are hard for rivals to imitate. Spoilage reduction depends on operators' knowledge. I propose a press crew challenge: each of six crews sets its own spoilage target, receives weekly data from press monitoring and shares in savings through a quarterly bonus pool equal to 20 percent of savings above target. Supervisors will receive the same weekly data and short training in coaching rather than policing. Crews will present their methods at a monthly meeting, so good ideas spread from one crew to the next instead of staying with the crew that found them.

Risks

Operators may fear that monitoring will be used to discipline them; the program will state in writing, with the union, that press data will be used for improvement, not discipline. Clients may expect faster progress than we can deliver; quarterly reports will set honest expectations.

Conclusion

The program depends on many stakeholders saying yes. Engagement matched to each group's interests, a joint team that crosses company boundaries and a challenge that draws on operators' knowledge turn stakeholders from bystanders into partners.

References

Freeman, R. E. (1984). Strategic management: A stakeholder approach. Pitman.

Hart, S. L. (1995). A natural-resource-based view of the firm. Academy of Management Review, 20(4), 986-1014. https://doi.org/10.5465/amr.1995.9512280033

Senge, P., Smith, B., Kruschwitz, N., Laur, J., & Schley, S. (2010). The necessary revolution: Working together to create a sustainable world. Broadway Books.

What the SUS 7000 Module 3 instructions ask for

This written assignment covers engaging stakeholders and inspiring innovation. Expect to identify the stakeholders in a sustainability effort, choose an engagement approach for each, explain how collaboration across organizational boundaries could solve problems no single organization can, and propose ways to encourage innovation. Keep each answer within 500 to 1,000 words, use your own words and draw on your own organization or experience wherever possible. Include employees and neighbors as well as customers and owners, and propose at least one collaboration that crosses company lines. Keep each answer within 500 to 1,000 words.

How this SUS 7000 Module 3 example is built

The paper maps six stakeholder groups in a table with interests, influence and engagement approaches, drawing on stakeholder theory. A section explains why engagement differs by group. A section applies the course text's idea of collaboration across boundaries to a joint innovation team of three companies. A section on innovation from within proposes a press crew challenge, with research on capabilities for advantage. Risks and a conclusion follow. A risks section addresses operators' fear of monitoring with a written commitment and clients' expectations with honest quarterly reports. A joint innovation team brings the grocery client, the paper mill and the coating supplier together on one product, with each contributing people and materials. The conclusion describes stakeholders becoming partners rather than bystanders. Union consultation is treated as a strength, not a hurdle.

SUS 7000 Module 3 rubric: what earns full marks

Mentors grade this assignment on thoughtful application of stakeholder and innovation concepts, specific examples from the student's own context and clear writing in the student's own words. Papers that match engagement to each group's interests and influence show understanding. Proposing collaboration that crosses company boundaries applies the course's central idea. Innovation practices with specific mechanisms, such as shared savings, show practical thinking. Addressing the fears of the people the program depends on, with specific commitments, shows practical stakeholder management. A collaboration in which each partner contributes and benefits shows the course's idea of working across boundaries in practice, and a shared-savings bonus gives crews a reason to innovate. Matching engagement to influence shows judgment.

Common SUS 7000 Module 3 mistakes, and how to avoid them

Marks are lost for naming stakeholders without their interests or influence, by treating all stakeholders the same or by calling for innovation without saying how it will happen. Others ignore employees. Map each group's interest and influence. Choose an engagement approach for each. Propose a specific collaboration and a specific way to draw out ideas. Address what each stakeholder fears, not only what they want, and put key commitments in writing. Give each partner in a collaboration a clear contribution and a clear benefit. Treat employees' knowledge as a source of ideas. A free first sample on your own SUS-7000 stakeholder assignment is available on request.

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More SUS 7000 and Master of Business Administration sample papers

SUS 7000 Module 3 questions, answered

Where can I find a free SUS 7000 Module 3 sample paper?

A printer's stakeholder map, joint innovation team and press crew challenge are in the assignment above.

Why does sustainability require collaboration across boundaries?

Many sustainability problems involve whole systems that no single organization controls.

How should stakeholder engagement differ by group?

It should match each group's interest and influence, from information for some to partnership for others.

What is the natural-resource-based view of the firm?

Hart's argument that capabilities in pollution prevention and product stewardship can create lasting competitive advantage.

How can companies inspire innovation from employees?

By giving them data, goals they help set, a share of savings and ways to spread good ideas.